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Meta Leads CRM is a specialized customer relationship management platform built specifically for businesses that run Facebook and Instagram ads. It automatically imports your leads from Meta Lead Ads, helps you manage them through a sales pipeline, and integrates directly with WhatsApp for instant follow-ups.
Meta Leads CRM is ideal for digital marketing agencies, real estate companies, automotive dealerships, educational institutions, e-commerce brands, and any business that uses Facebook or Instagram ads to generate leads.
Meta Leads CRM uses the official Meta Marketing API to connect with your Facebook and Instagram accounts. We are a third-party software provider and not directly affiliated with or endorsed by Meta Platforms, Inc.
Yes! Meta Leads CRM has a real-time native integration with Facebook Lead Ads. Once you connect your Meta Business account, leads flow into your CRM pipeline automatically within seconds of a form submission.
Yes. You can send individual and broadcast WhatsApp messages directly from within any lead's profile in Meta Leads CRM. You can also set up automated WhatsApp sequences triggered by lead stage changes or time delays.
Our AI engine analyzes dozens of data points for each lead — including the ad source, form answers, response time, and engagement history — to generate a lead score from 1 to 100. This tells your team which leads are hot and most likely to convert.
Absolutely. Meta Leads CRM is designed for teams. You can have multiple agents logged in simultaneously, with leads auto-assigned based on your routing rules. A shared WhatsApp inbox ensures no conversations get missed.
Yes! We offer a 14-day free trial with full access to all Professional plan features. No credit card is required to start your trial.
Yes. You can cancel your subscription at any time from your account settings. There are no long-term contracts or cancellation fees. Your account will remain active until the end of your current billing period.
Yes. All paid plans come with a 30-day money-back guarantee. If you're not satisfied within your first 30 days, contact us and we'll issue a full refund — no questions asked.
Yes! When you choose yearly billing, you save 20% compared to monthly billing. The yearly discount is applied automatically at checkout.
It's very simple. In your Meta Leads CRM dashboard, go to Settings > Integrations > Facebook, and click "Connect Account." You'll be redirected to Facebook's OAuth login, where you grant the necessary permissions. The entire process takes about 2 minutes.
Yes. The number of Facebook Pages and ad accounts you can connect depends on your plan. The Starter plan allows 2 pages, Professional allows 5, and Enterprise allows unlimited.
For basic WhatsApp messaging (individual messages and templates), you can connect your WhatsApp Business number. For broadcast campaigns and high-volume messaging, the WhatsApp Business API is recommended. We can help you get set up.
WhatsApp message limits depend on your WhatsApp Business API tier, not on Meta Leads CRM directly. However, all our plans include unlimited template messages, subject to WhatsApp's own messaging policies and rate limits.
Your data is encrypted at rest and in transit using AES-256 and TLS 1.3 standards. We host on secure cloud infrastructure with automated backups every 24 hours. We are fully compliant with GDPR data protection standards.
Yes. Meta Leads CRM has a full role-based access control (RBAC) system. You can define custom roles with granular permissions, restricting what each team member can view, edit, or export.
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